National Drapery Reviews by Real Customers
I felt so silly looking at shades of beige and greys over and over again in different lighting.
Sales consultant was with me 100% not once made me feel rushed. Informative with her opinions not pushy. I will soon be a 3rd time customer. Excellent Service.
I cannot thank you enough for the time and support that you provided. I have not witnessed the likes of such great customer service in a very long time! I am very grateful and regret the outcome but hope that you understand.
J & J
This morning your installer, John, installed my night drapes and it was a pleasure to have him in my home. He worked efficiently and very clean. He was a credit to your company.
When companies of all kids get a multitude of complaints, it’s nice to have people tell you they were pleased and I was!
Yesterday I met with Jennifer who was to give me ideas for window covering in our new apartment. Since she already helped me last year in our condo, I was looking forward to have her assist me once more in making the right decisions. Once again I was so pleased with her service, her input, the questions she asked, the ideas she gave me, and how, with much clarity, she was able to communicate what would work best for our windows and sliding doors.
Her mannerism was pleasant, she made me feel at ease and she was personal as she went over the options at hand; both my husband and I were very impressed with her professionalism, how quickly she guided me through the process of making decisions and present the offer.
You are very fortunate to have such a competent sales lady presenting your company and product with so much skill and expertise; thank you, Paul for receiving the best service possible.
A grateful customer
Having never had custom drapes installed before (hello Ikea) I was a little reluctant when it came to the cost of custom tailoring and installation. But, with my unique space and ceilings I had no alternative unless I wanted my place to look like a dorm room. After approaching a few custom drapery outlets I decided to go with National Drapery because their ideas really clicked and they were willing to work with my very special requirements. They also gave me a great deal on the Sanderson fabric I really wanted (thanks Paul) and I was happy to learn their drapery is produced locally out of their Toronto location.A few months later and I still get lots of compliments on the space!
Paul Hartman of National Drapery was recommended to me by someone I trusted in the design industry. He provided me a reasonable quote. He was very useful in helping me pick out a style and fabric for my Lutron shades. The system he and his associates installed works flawlessly. The price came in exactly as quoted.I’ve had no problems with them two years later. I called Paul a few days ago to see if he could upgrade my system and he was again very helpful. I would highly recommend!!
I shopped around and found their prices very competitive, the service, installation and attention to detail is top great! The decorator that came out to see us gave us wonderful advice and suggestions and we are very happy with the end results.
Happy Customer, Google
I just had WOW drama drapes installed in the living room, cool romans in the kitchen and hip curtains in my daughter’s room and it all looks awesome. Josie at National Drapery is wonderful. She’s very open, friendly, helpful and professional. This is the second time I’ve gone to National Drapery; the first time was about 8 years ago for our master bedroom and our son’s room, and it was really stress-free with great results. I then recommended them to family, with also positive reviews and I’m planning my third project with them. Yong, the installer, is remarkably competent, conscientious and efficient. The great thing was that I worked with both Josie and Yong 8 years ago on my first project, and they’re still there! That says something about the company. In each experience with them, National Drapery has proven to be fast, good value for money and offer great customer service.
Amy from National Drapery was a tremendous help to me. I was needing to replace existing Roman blinds but I wanted a fabric that would change the entire look of my room. Amy was quick to understand my needs and was able to pick out several fabrics to suit my needs perfectly. She then was able to guide me with cushions for my seating area that would tie into the entire look and room. I would highly recommend Amy at National Drapery.
I wanted to get some drapers for my living room in my new home. I didn’t know where to start (I’ve never done renovations before!) but a good friend of mine told me to check out National Drapery for custom draperies. I thought getting custom drapes would be too expensive but I’m definitely glad I made the decision to do so. The initial visit to my home and assessment by the designer was a very rewarding experience. Funny thing is she seemed to know what I wanted for the room better than I knew myself. The designer was very knowledgeable (I believe she has a degree in Interior Design), friendly and helpful. I would definitely recommend National Drapery to anyone looking for high-end custom draperies and professional service. I love receiving compliments from my friends and family about my beautiful living room now. Hope this was helpful!